Frequently Asked Questions

• How much are your management fees per month?

  Our management fees vary depending on the specific needs of your association, including the size and complexity of the community. We offer customized pricing to ensure you get the best value for the services you require. To receive a tailored quote, please contact us for a consultation, and we’ll be happy to discuss your community’s needs in detail.

• What is included in the financial summary and how often are they provided to the board for review?

  Our financial summaries include a comprehensive breakdown of your association’s income, expenses, reserve funds, and delinquent accounts. We provide detailed reports such as balance sheets, income statements, and bank reconciliations. These summaries are typically provided to the board on a monthly basis for review, ensuring full transparency and accurate financial oversight.

• Does your company assist in the facilitating of annual audits and tax preparation?

  Yes, we assist in facilitating annual audits and tax preparation for your association. We work closely with certified accounting firms to ensure that your financial records are properly audited, and we coordinate all necessary documentation to help you stay compliant with tax requirements. Our team will make the process seamless, so your board can focus on other priorities.

• What is your process for the collection of delinquent homeowner accounts?

  Our process for collecting delinquent homeowner accounts follows Colorado state law and the association’s governing documents. We begin by sending courtesy reminders to homeowners about missed payments and work with them to resolve the issue. If the delinquency continues, we follow the required steps outlined in the association's policies, such as applying late fees or other actions to encourage payment. Throughout the process, we focus on clear communication and compliance to ensure a fair and transparent resolution.

• What assessment payment options do you provide to owners?

  We offer multiple assessment payment options to make it as convenient as possible for homeowners. Owners can pay via our online portal using credit card, ACH, or e-check. We also accept mailed checks and offer options for automatic recurring payments to ensure assessments are paid on time and without hassle.